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We truly understand your desire to customize and personalize your order to include a shelf along with our family, night, and chores cards or a card that is in your need, but not in our stock.

However, our packages are pre-packed with careful consideration to ensure efficiency and timely delivery to all our customers. Though we cannot modify our pre-packaged sets, we believe that the cards included in each set offer valuable tools to enhance your family's organization and harmony.

We pour every ounce of passion into creating products that we hope will become treasured parts of your family's story.

We sincerely appreciate your interest in Hagelens, and we hope that our thoughtfully designed products bring joy and warmth to your home.

At Hagelens, we understand that receiving your orders promptly and seamlessly is essential for your peace of mind. That's why we take great care in ensuring a smooth shipping process from our hands to yours.

Once you place your order with us, we swing into action, meticulously preparing your package for its journey to your doorstep or parcelshop. Each item is carefully inspected, lovingly packed, and swiftly dispatched, ready to embark on its voyage to you from Denmark.

We partner with trusted shipping carriers to ensure reliable and timely delivery to destinations near and far. Whether you're just around the corner or across the globe, rest assured that your Hagelens order is in good hands.

Shipping time:

Denmark 1-3 business days

EU 3-7 business days

Rest of the world 5-20 business days

NB! It's important to note that these are estimated shipping times and actual delivery times may vary based on factors beyond our control, such as customs clearance delays, weather conditions, and peak shipping periods. We always strive to ensure prompt and reliable delivery of your orders to make your shopping experience with us as smooth as possible.

At Hagelens, our commitment to your satisfaction goes beyond just providing high-quality products. We understand that sometimes, circumstances change, and you may need to return an item. That's why we've crafted our return policy with care and consideration, ensuring that your experience with us is as seamless and stress-free as possible.

If, for any reason, you're not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Whether it's a change of heart or an issue with the product, we want you to feel confident in returning items to us.

Simply reach out to us, and we'll guide you through the process with warmth and understanding. We believe in treating every situation with empathy and respect, ensuring that your concerns are addressed promptly and effectively.

Once we receive your returned item, we'll inspect it with the same attention to detail that we put into crafting our products. As long as the item is in good condition and meets our return criteria, we'll issue a refund without delay. Your satisfaction is our priority, and we'll do everything we can to make things right.

Thank you for choosing Hagelens. We're honored to be a part of your journey, and we're here to support you every step of the way.